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Articles: Soft skills

Soft skills are subtle behaviors that are beneficial in the workplace.

Definition

Soft skills are subtle behaviors that are beneficial in the workplace. These intangible skills are hard to calculate and cannot easily be taught or assessed.



Function

Soft skills promote interaction, strengthen relationships, & increase the potential for progress.

List of soft skills

  • Communication skills
  • Leadership
  • Customer service
  • Problem solving skills
  • Adaptability
  • Workplace etiquette
  • Time management
  • Conflict management
  • Teamwork
  • Stress management
  • Work ethic
  • Flexibility
  • Creativity
  • Decision making
  • Decisiveness
  • Emotional intelligence
  • Change management
  • Storytelling
  • Interpersonal relationships